Chapters is one of my favorite book stores ever! Almost all the books I have are from Chapters. The people are super helpful when helping me find a book or requesting a book that I might like. The people at the cash even strike up conversations with me and are very friendly.
The sales there are amazing as well. Once I went to Chapters and got 5 books for 2 dollars each and another time I got a couple books for 6 dollars each. I have always had good experiences at chapters and I hope I will be able to keep being a customer there for a long time.